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§1. General provisions

1. These Terms and Conditions set out the rules for using the DentalStreamer website available at www.dentalstreamer.pl, including:

1. the rules for the provision of electronic services,
2. the rules for concluding agreements for the supply of digital content and the provision of digital services,
3. the rules for purchasing time-limited subscription access to educational materials available through the Service,
4. the rules governing the liability of the parties,
5. the rules governing the processing of personal data.

2. The operator of the Service, seller, and service provider is GM CAPITAL spółka z ograniczoną odpowiedzialnością, with its registered office in Dywity, address: ul. Olsztyńska 20B, 11-001 Dywity, Poland, entered in the Register of Entrepreneurs of the National Court Register under KRS No. 0001151221, NIP: 7394011123, REGON: 540715034, e-mail: info@dentalstreamer.pl, hereinafter referred to as the “Service Provider”.

3. The Service is a streaming/VOD educational platform enabling paid, time-limited access to online courses, lectures, recordings, audiovisual materials, tests, supplementary materials, and other educational content published by the Service Provider or by cooperating authors.

4. The Service is directed to users worldwide. In the case of users who are consumers or entities benefiting from consumer protection under the mandatory laws of their country of habitual residence, these Terms and Conditions do not exclude or limit such protection to the extent that such exclusion or limitation would be impermissible.

5. These Terms and Conditions are made available free of charge through the Service in a manner allowing users to obtain, reproduce, and store them.

§2. Definitions

For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:

1. Service – the DentalStreamer online platform available at www.dentalstreamer.pl.
2. Service Provider – GM CAPITAL spółka z ograniczoną odpowiedzialnością with its registered office in Dywity.
3. User – any natural person, legal person, or organisational unit using the Service.
4. Consumer – a natural person entering into an agreement not directly related to their business or professional activity.
5. Business User with Consumer Rights – a natural person conducting business activity who is entitled to consumer rights under mandatory applicable law.
6. Account – an individual user profile created within the Service.
7. Digital Content – data produced and supplied in digital form, including in particular online courses, video recordings, audio recordings, presentations, tests, supplementary materials, downloadable files, and certificates.
8. Digital Service – a service allowing the User to access digital data or use the functionalities of the Service, in particular content streaming, the content library, user panel, viewing history, tests, and certificates.
9. Subscription – paid, time-limited access to the Digital Content and/or Digital Services offered through the Service for the period specified in the selected plan.
10. Monthly Plan – access granted for a period of 1 month.
11. Annual Plan – access granted for a period of 12 months.
12. Subscription Activation – the moment when access begins, understood as the first playback, launch, or display of any paid content available under the purchased plan after logging into the Account.
13. Agreement – an agreement for the supply of Digital Content and/or the provision of Digital Services concluded remotely between the User and the Service Provider.
14. Business Day – any day from Monday to Friday excluding public holidays in Poland.

§3. Type and scope of services

1. The Service Provider provides the following services electronically in particular:

1. maintenance of the User Account,
2. enabling the purchase of Subscription access,
3. making Digital Content available in a streaming or hybrid model,
4. enabling the use of tests, supplementary materials, and certificates, where provided,
5. handling online payments,
6. communication with the User regarding the concluded Agreement.

2. The scope of available materials, functionalities, and technical parameters may vary depending on the plan, type of material, country of access, licensing requirements, or the Service Provider’s decision.

3. The Service Provider may periodically add new materials, remove materials for which rights have expired, change the layout and functionalities of the Service, and implement updates or technical limitations.

4. Unless expressly stated otherwise, the Subscription grants temporary access to the content library covered by the given plan and does not transfer any rights to such materials.

§4. Technical requirements

1. In order to use the Service, the following are required: a device with Internet access, an up-to-date web browser or supported application, an active e-mail address, enabled cookies or similar technologies, and minimum connection bandwidth enabling playback of the materials.

2. The User undertakes to use the Service in accordance with its intended purpose, the law, good practice, and these Terms and Conditions.

3. In particular, the following are prohibited: supplying unlawful content, taking actions that may disrupt the operation of the Service, circumventing technical safeguards, using bots or similar tools without consent, and unauthorised recording or distribution of materials.

§5. User Account

1. Creation of an Account may be required in order to purchase and use a Subscription. The User is obliged to provide true, current, and complete data.

2. The User is responsible for maintaining the confidentiality of login credentials and for actions taken through their Account.

3. The Account is individual in nature. One Account is intended to be used by one User only. Sharing login credentials, reselling access, or using one Account by multiple persons is prohibited.

4. If violations are identified, the Service Provider may block parallel sessions, suspend access, or terminate the Agreement with immediate effect. In the event of termination for reasons attributable to the User, the fee for an activated Subscription shall not be refundable, subject to mandatory provisions of law.

§6. Conclusion of the Agreement and payments

1. The Agreement is concluded upon: selection of the access plan, acceptance of these Terms and Conditions, any required declarations concerning commencement before expiry of the withdrawal period, and successful completion of the payment.

2. Plans offered: Monthly Plan (one-time fee for 1 month) and Annual Plan (one-time fee for 12 months). Unless expressly stated otherwise, purchasing a plan means a one-time payment and does not result in automatic renewal.

3. Prices presented in the Service are gross prices. The Service Provider may apply promotions, discount codes, and individual offers.

§7. Activation and subscription term

1. The Subscription term begins upon Subscription Activation, i.e. at the moment of the first playback, launch, or display of any paid content under the purchased plan.

2. Upon Activation, the User receives access for 1 month (Monthly Plan) or 12 months (Annual Plan). After the subscription period expires, access automatically terminates.

3. Failure by the User to use the Subscription in whole or in part does not extend its term or create the right to a refund, subject to mandatory provisions of law.

§8. Right of withdrawal and refund policy

1. This section applies to Consumers and Business Users with Consumer Rights.

2. As a rule, the User may have the right to withdraw from a distance Agreement within 14 days from the date of conclusion.

3. After Subscription Activation, if the User has given the consents and declarations required by law before commencement of performance, the User loses the right to withdraw from the Agreement in respect of the activated content.

4. Upon effective Subscription Activation, the fee becomes non-refundable. The User is not entitled to a refund due to non-use, resignation, lack of time, lack of interest, or technical problems on the User’s side. This does not exclude rights arising from non-conformity of the Digital Content with the Agreement.

5. A declaration of withdrawal may be submitted electronically to: info@dentalstreamer.pl.

§9. Non-conformity of digital content with the Agreement

1. The Service Provider shall be liable for the conformity of the Digital Content or Digital Service with the Agreement in accordance with mandatory provisions of law.

2. Complaints may be submitted to: info@dentalstreamer.pl and should include: data identifying the User, a description of the issue, the date when it occurred, and where possible, screenshots and device information.

3. The Service Provider shall review the complaint within 14 days from receipt. As a first step, the Service Provider may bring the Digital Content into conformity by removing errors, restoring access, or updating the material. If this is impossible or requires excessive costs, the User may be entitled to further remedies provided by law.

§10. Intellectual property rights

1. All materials available through the Service are owned by the Service Provider or cooperating entities and are protected by copyright and other applicable laws.

2. The User receives a non-exclusive, non-transferable, time-limited licence to use the content solely for their own internal use in accordance with the intended purpose of the Service.

3. Without prior express consent, it is prohibited to copy, record, distribute, publicly perform, make available to third parties, or use the materials for training AI models or competing products. The Service Provider may apply technical measures including DRM and content marking.

§11. Rules for using educational content

1. The materials available through the Service are educational and informational in nature. Content reflects authors’ knowledge and views as of the date of publication.

2. The Service Provider does not guarantee that every method or technique described will be appropriate for every clinical, legal, or educational case. The User uses the materials taking into account their own knowledge, professional standards, and applicable legal requirements.

3. Unless expressly stated otherwise, completion of a material or test does not constitute the acquisition of state professional qualifications or guaranteed recognition of educational points.

§12. Liability

1. The Service Provider exercises due care to ensure proper, secure, and continuous operation of the Service, subject to technical interruptions, updates, failures, force majeure, or events beyond its control.

2. The Service Provider shall not be liable for: lack of access resulting from reasons attributable to the User, improper functioning of User’s devices, consequences of providing untrue data, or professional decisions made on the basis of the materials.

3. With respect to Users who are not Consumers: the Service Provider’s liability for lost profits is excluded and liability is limited to the amount of the fee actually paid for the period to which the claim relates.

§13. Suspension of access and termination

1. The Service Provider may suspend or block the Account in the event of: a breach of these Terms, suspicion of unauthorised use, actions threatening the security of the Service, infringement of intellectual property rights, or an obligation arising from legal provisions.

2. Blocking or termination for reasons attributable to the User shall not constitute grounds for a refund, subject to mandatory provisions of law.

§14. Personal data and GDPR

1. The controller of Users’ personal data is GM CAPITAL spółka z ograniczoną odpowiedzialnością, ul. Olsztyńska 20B, 11-001 Dywity, Poland; e-mail: info@dentalstreamer.pl.

2. Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and relevant national laws, for purposes including: maintaining the Account, performing the Agreement, handling payments and complaints, pursuing claims, complying with legal obligations, direct marketing (where there is an appropriate legal basis), and ensuring the security of the Service.

3. Detailed information on data processing, including legal bases, retention periods, and data subjects’ rights, is set out in the Privacy Policy available through the Service.

§15. Newsletter and marketing communication

1. Subscription to the newsletter is voluntary and requires separate consent where required by law. The User may unsubscribe from marketing communications at any time.

2. Communications concerning performance of the Agreement, payments, access, or security may be sent regardless of marketing consents if necessary for performance of the Agreement or fulfilment of legal obligations.

§16. Complaints regarding electronically supplied services

1. Complaints regarding the functioning of the Service, the Account, or electronically supplied services may be submitted to: info@dentalstreamer.pl, including data enabling identification of the User and a description of the objections raised.

2. Complaints are reviewed within 14 days from the date of receipt, unless mandatory law provides otherwise.

§17. Amendments to the Terms and Conditions

1. The Service Provider may amend these Terms for important reasons, including changes in legal provisions, changes in the business model, extension of the Service’s functionalities, or the need to clarify provisions or increase security.

2. Users will be informed of amendments in advance through the Service or by e-mail. Agreements concluded before new Terms come into force shall be governed by the version applicable at the time of conclusion, unless the change results from mandatory law.

§18. Governing law and dispute resolution

1. Agreements concluded under these Terms are governed by Polish law, with the reservation that for Consumers whose habitual residence is in another country, the protection granted by mandatory provisions of that country is not excluded.

2. For Users who are not Consumers, all disputes shall be resolved by the court having jurisdiction over the Service Provider’s registered office. A Consumer may use out-of-court complaint handling and redress procedures where available.

§19. Final provisions

1. If any provision of these Terms is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision of law closest to its economic purpose.

2. These Terms and Conditions enter into force on 30 March 2026.